Skills & Competencies for Retail Zone Manager

Retail Zone Manager job profile

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JOB SUMMARY for Retail Zone Manager

Manages multiple regional managers within a geographic region.

JOB RESPONSIBILITIES for Retail Zone Manager

Adjusts sales goals and procedures as appropriate for each manager and store based on goals set for the whole zone. Designs and recommends regional sales and marketing promotions and sets short- and long-term retail sales strategies for the zone.

Retail Zone Manager SALARY RANGE

BASE 50%
$190,345
TOTAL 50%
$232,535
Job Level
M05
Job Code
SM15000234
Education/Degree
Bachelor's Degree
Reports To
Top Management

Retail Zone Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Zone Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Retail Zone Manager

1 Industry Competency – Retail Industry
Proficiency Level -3
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Defines the importance of effective merchandising strategies in boosting retail sales and profit margins.
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Level 2 Behaviors
(Light Experience)
Assists customers with product inquiries by providing information about features, pricing, and availability.
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Level 3 Behaviors
(Moderate Experience)
Addresses intricate complaints and concerns effectively to ensure customer satisfaction and retention.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the development of retail pricing strategies to maximize profitability and competitiveness.
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Level 5 Behaviors
(Mastery)
Champions the adoption of predictive analytics to optimize pricing, inventory management, and marketing strategies.
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2 Industry Competency – Retail Strategy Management
Proficiency Level -3
Skill definition-Developing and implementing retail strategies, to support the strategic decisions and actions that effectively enhance the sales and growth of an organization.
Level 1 Behaviors
(General Familiarity)
Discusses the controllable and uncontrollable variables involved in managing retail strategy.
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Level 2 Behaviors
(Light Experience)
Collects sales data and patterns to support the management in creating retail strategies to promote sales.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customer needs and preferences to align and manage existing retail strategies and programs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the success and management of the current retail strategy based on established metrics and sales patterns.
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Level 5 Behaviors
(Mastery)
Adopts digital tools and automation to speed up the analysis and management of retail strategies and channels.
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3 Retail Zone Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Zone Manager
Proficiency Level - 4
5 Competency for - Retail Zone Manager
Proficiency Level - 5

1 general skill or competency (Job family competency) for Retail Zone Manager

1 Job Family Competencies – Sales Management
Proficiency Level -4
Skill definition-Meeting or exceeding the company’s sales targets for sales functions.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices used in developing sales strategies.
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Level 2 Behaviors
(Light Experience)
Assists in identifying areas of improvement to streamline the sales processes.
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Level 3 Behaviors
(Moderate Experience)
Analyzes current sales strategy to recommend solutions for improvement.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with the management team to develop sales strategies.
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Level 5 Behaviors
(Mastery)
Builds a sales management capability to inspect the sales process quality.
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3 Retail Zone Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Zone Manager
Proficiency Level - 4
5 Competency for - Retail Zone Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Retail Zone Manager

1 Core Competencies – Business Acumen
Proficiency Level -4
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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2 Core Competencies – Business Performance Management
Proficiency Level -4
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
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Level 3 Behaviors
(Moderate Experience)
Encourages staff to create alternative ideas or solutions after an unsuccessful initial approach.
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Level 4 Behaviors
(Extensive Experience)
Manages the dashboard displaying the business performance via reports, KPIs, and other indicators.
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Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
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3 Retail Zone Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Zone Manager
Proficiency Level - 4
5 Competency for - Retail Zone Manager
Proficiency Level - 5

Summary of Retail Zone Manager skills and competencies

There are 5 hard skills for Retail Zone Manager, Retail Industry, Retail Strategy Management, Merchandising, etc.
1 general skills for Retail Zone Manager, Sales Management.
13 soft skills for Retail Zone Manager, Business Acumen, Business Performance Management, Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Zone Manager, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Budgeting.

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